Nicola Mustone

Support Lead @ Automattic


Leadership, web, programming. Short essays and hands-on guides, focused on results, not hype.


Workflow

Structuring workflows and systems for creative, technical, and team work.

  • Navigating the world of email newsletters for my WordPress blog, I recently made a significant shift: choosing Jetpack Newsletter over MailChimp. This decision came after realizing the need for a more integrated, straightforward approach to managing my email communications.

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  • In WooCommerce, the admin order page is your command center. It’s where you glean insights at a glance and manage the heart of your e-commerce operations.

    But could it offer more? What if you could augment it with additional product details and direct links to the products themselves?

    In this article, I’ll walk you through a WooCommerce snippet that does precisely that, adding a layer of convenience and efficiency to your workflow.

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  • Self-hosting gave me control. WordPress.com gave me peace of mind — and I didn’t lose any of the flexibility I cared about.

    For years, my site lived happily on SiteGround. I managed the SSLs, the CDN, the updates — all the knobs and switches that come with running your own WordPress installation. It worked, but it also pulled focus away from what I actually wanted to do: write.

    At some point, I realized that maintaining my own infrastructure was solving a problem I didn’t have anymore. I wanted a space that just worked — one login, one dashboard, zero maintenance. That’s when I moved everything to WordPress.com.

    It wasn’t a professional decision because I work at Automattic. It was a personal one, shaped by the same instinct I wrote about in Do You Trust Your Instincts? Making Smart WordPress Choices. Sometimes, the best move is simply choosing ease over control.

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  • Sometimes you only want customers to buy one thing.

    If you sell digital licenses, event tickets, or one-off bookings, you might need to stop customers from mixing that product with anything else in their cart. Other times, you simply want to prevent them from buying more than one unit of a limited item.

    WooCommerce only supports the second scenario out of the box. To handle both properly, you’ll combine a small built-in option with a short snippet that enforces the single-product rule at checkout.

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  • Raise your hand if you like to get the New Order email notification in your inbox!

    Yeah, I know, everyone would raise their hand! But just receiving an order is not enough. You need to handle it properly, and sometimes edit it to meet the customer needs.

    Learn here all the details about how to edit orders in WooCommerce.

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